Shop Advice: Employee Multitasking Pluses and Minuses
One of the first things I hear from shop owners when they hire me to help them turn their companies around is how proud they are of cross-training their work force and how they have sound production scheduling practices. I ask myself, then why are they having production issues leading to lack of profit, poor […]
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Analyzing The Role of Signage Manufacturer Reps
Sign shops may think they understand the sales model in our industry—manufacturers supply their products through distributors who then provide them to sign shops. However there is a role in our industry that is gaining more and more attention—that of manufacturer’s reps.“A manufacturer’s rep is the outsourcing of a function to an independent firm so […]
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The Subtleties and Dynamics of Job Costing Explained
How many times have you wondered how your competitor could afford to sell a job at a ridiculously low price? In many cases, the other guy actually can’t afford it. While these shops may cover their direct material and labor costs, they may not have allocated a reasonable share of the overhead. Eventually many of […]
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A Sign Of Successful Hiring
We believe that you hire for attitude and you train for success.” That’s the philosophy espoused by Pete Rappoccio, owner and founder of Sign Pro, a full-service sign company based in Plantsville, Connecticut. Sign Pro believes those attributes are the foundation that sign shops should be focusing on when it comes to bringing on the […]
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Funding Your Business: The Five Cs of Business Credit
In the approval process for business loans, lenders use the “five Cs of credit” as their standard for credit analysis. If you want to improve your chances of getting a business loan, you need to satisfy the requirements in these five areas: Capacity, Capital, Character, Collateral, and Conditions. Let’s take a closer look at these […]
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Why Employee Recognition is Critical
I recently asked a friend how often, during her career, she had been complimented or recognized for her work. Her response? “Not often enough.” Unfortunately, that is true for most employees. I wonder why that is. I have some ideas that I’ll share with you here. The first is denial. Most managers and supervisors think, […]
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Ten Ways to Improve Your Operation Today
“I can’t believe this is my shop!” There are many well-run sign shops around the world, but most of the small ones (ten to fifteen employees) that I’ve had the pleasure of visiting have a lot of work to do behind the scenes, before they are operationally efficient enough to deliver dependable results to customers […]
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Three Steps to Launching a Successful Signage and Graphics Business
Building a sustainable and profitable shop is both challenging and rewarding. Before launching a sign and graphics business, it’s important to know there are many ways to begin. So let’s dive in. In the Behind the Signs community, someone recently asked how to get started in the graphics business. Their three main questions were: How […]
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How to Value Your Sign Design Work
I am not a designer. When I first started my business, I did not understand the value design brought to my business or my clients. So, the truth is, I ran a sign shop for years and never charged for design work. It was just a small line item on our estimate sheets, and we […]
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Sign Industry Training: The What, the Why and the How
Media Partnership originally appearing in Sign Builder Illustrated‘s August 2024 edition WHAT is the point of training? Training is a process of increasing the knowledge and skills relating to a particular role or skill, but it also has wider benefits. The process can include product updates; goals to improve capability, productivity and performance; and ways to […]
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