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Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel at the ICX Summit in Charlotte, NC on September 9-11.

Phoenix Contact, an automation technology firm, has partnered with easescreen, a digital signage solutions provider, to develop unified digital signage for communications.

LG has partnered with ChargePoint, an EV charging network provider, to develop EV charging solutions. The partnership’s first focus will be to combine EV charging hardware from LG with ChargePoint software, with future collaboration areas under development.

Philips, the global distributor of Philips Professional Display Solutions, has launched the 13-inch Philips Tableaux 4150 ePaper display. The system is designed for 24/7 use and offers resolution of 1600×1200, 16GB of internal memory, and content uploads available via USB, LAN or WiFi.

PPDS, the global distributor of Philips Professional Displays Solutions, has launched the Philips Unite LED 5000 Series, designed for corporate and education use cases, featuring flip chip COB technology and Micro LED, along with resolutions up to and beyond 8K and HDR10+ resolution over shorter distances.

Chief, a brand of Legrand AV, has launched the Fusion Storage Cabinet. An expansion of the Fusion product line, the product features front-serviceable AV storage along with a felt front cover, flexible storage, a universal camera shelf, integrated security, and passive thermal management features.

Can the cost of AI solutions be reduced? What types of AI solutions might users be willing to pay for? What are some noteworthy AI technology trends? This article will provide you with some insights.

Thawiwatthana Hospital in Thailand enhanced patient care with CAYIN Technology’s digital signage, improving communication and reducing wait times. Interactive displays and real-time updates transformed the patient experience, showcasing how digital signage can boost healthcare efficiency and engagement.

Kramer, an AV experience solutions firm, has launched its Panta Rhei cloud-based platform for AV ecosystems. The system offers a unified AV platform to manage Kramer installations along with providing integration with third-party devices, and its features include setup and management tools for AV environments.

PPDS, the global distributor of Philips Professional Display Solutions, has launched Philips Genius, an in-house teaching and learning software solution for interactive displays.