ICX Summit: Customer feedback paramount to brands’ success

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative strategies on gathering and utilizing customer insights from industry experts at the Interactive Customer Experience Summit in Charlotte this September.

NRS, El Espacialito host Give-Back Day

National Retail Solutions, a POS terminal-based platform and NRS PAY credit card processing that is also known as NRS, partnered with El Especialito, a bilingual newspaper, to host a Give-Back Day in Newark, New Jersey.

Kevani, VIOOH partner in digital advertising

Kevani, an OOH media development firm, has partnered with VIOOH, a DOOH supply-side platform, to make Kevani inventory in Los Angeles available to advertisers via the VIOOH platform, according to a press release.

Case Study: Giada Media Player Powers LED Solution in Vienna Culinary Hotspot

Genusspoint, a culinary hotspot in Vienna’s heart, has unveiled a breathtaking hashtag#LED wall featuring a remarkable 1.9mm pixel pitch.
Its playback is carried out using products from Giada, known for reliability. The easescreen – Digital Signage Solution software enables the customer to have full control over the content.

ICX Summit: Future of retail with Steven King

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld Media Group from September 9-11.

JCPenney CIO shares CX insight on $1B transformation

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, JCPenney CIO Sharmeelee Bala talks with RetailCustomerExperience.com editor Judy Mottl about how the legacy retailer is transforming the customer experience.